Quality of the products is maintained by adopting QMS system as per ISO 9001:2000 system. Raw materials & other components are procured as per the stated specifications. The same are checked for Quality w.r.t. test certificates provided by the supplier / incoming inspection within the company.
At each stage of manufacture, dimensional accuracies are checked w.r.t drawings. Final testing is carried out after assembly by testing in the test set-up for flow, head, efficiency etc.
Quality of service to the customer is of high standards. As soon as the orders are received, delivery periods are decided and accordingly production is planned.
Products are packed in such a way that there won’t be any damage during transportation from factory to the customer.
In case of customer related problems, actions are taken on priority to solve their problems by involving Production & Quality Assurance department personnel.
In short quality of product & service are maintained at all costs.
Quality System
Kiwi Pumps constant commitment to pursue the target of quality improvement has been recognized through the certification of its Quality System by TUV SUD.
The aims of Kiwi Pumps are:
To provide outstanding quality comparable to internationally recognized submersible pumps that are reliable & safe during operation.
To serve our distributors / dealers / end customers with an excellent and on-time after sales service.
To comply with all the applicable regulatory requirements.
To continually improve the effectiveness of the Quality Management System.
To achieve the above goals, each pump, starting from procurement, production, inspection, testing, packing to marketing & after sales service is subjected to strict in-house procedures so that nothing could be omitted or left to chance.
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PRODUCTS
